Office Name

Office Address

Contact No.

Timings

e-mail ID

Speed Post Customer Care Centre
(Speed Post Mails related)

Dum Dum Post Office Building, 1st Floor,
Kolkata-700028

033-25506010

033-25506011

10 AM to 6 PM
(Except Sundays & Gazetted Holidays)

nshkolkataairport@indiapost.gov.in
spccckolkata28@gmail.com
adpgcowb@gmail.com
cpmg_wb@indiapost.gov.in

Customer Care Centre, Kolkata RMS
(Registered Mails related)

CRC Complaint Branch, Kolkata RMS, Kolkata-700001
CCC, Kolkata RMS,
Kolkata-700001

033-22105519

033-22623508

10 AM to 6 PM
(Except Saturdays, Sundays & Gazetted Holidays)

crckolkatarms@gmail.com
adpgcowb@gmail.com
cpmg_wb@indiapost.gov.in

International Mails related grievances

Foreign Post Office, Kolkata,
Kolkata-700001

033-22623936
033-22438580

10 AM to 6 PM
(Except Saturdays, Sundays & Gazetted Holidays)

imqmwb@gmail.com
foreignpostkolkata.wb@indiapost.gov.in
adpgcowb@gmail.com
cpmg_wb@indiapost.gov.in

COD articles related grievances

O/o the CPMG, WB Circle,
Yogayog Bhawan, Ground Floor, Kolkata-700012

033-22120040

10 AM to 6 PM
(Except Saturdays, Sundays & Gazetted Holidays)

codmonitoring.wb@gmail.com
adpgcowb@gmail.com
cpmg_wb@indiapost.gov.in

Postal Life Insurance (PLI) related grievances

O/o the CPMG, WB Circle,
Yogayog Bhawan, 1st Floor,
Kolkata-700012

1800 345 5655

033-22120710
033-22120524

10 AM to 6 PM
(Except Saturdays, Sundays & Gazetted Holidays)

wbpli@indiapost.gov.in
ddmpliwb@gmail.com
ddmlikol@rediffmail.com
cpmg_wb@indiapost.gov.in

Savings Bank related grievances

O/o the CPMG, WB Circle,
Yogayog Bhawan, 5th Floor,
Kolkata-700012

033-22120064
033-22120006

10 AM to 6 PM
(Except Saturdays, Sundays & Gazetted Holidays)

adsbdop@rediffmail.com
adsbdop@gmail.com
cpmg_wb@indiapost.gov.in

For all kinds of Public Grievance purposes

O/o the CPMG, WB Circle,
Yogayog Bhawan,
Kolkata-700012

033-22120700
033-22120612
033-22120500

10 AM to 6 PM
(Except Saturdays, Sundays & Gazetted Holidays)

adpgcowb@gmail.com
cpmg_wb@indiapost.gov.in

India Post Customer Care

1800 266 6868
Toll Free Enquiry / Helpline

9 AM to 6 PM
(Except Sundays & Gazetted Holidays)

https://indiapost.gov.in
https://westbengalpost.gov.in

Facebook : wbpostalcircle

Twitter :@IndiaPostOffice
@wbpostalcircle

Instagram :wbpostalcircle

India Post Call Centre
(for International Mails)

1800 11 2011
Toll Free

9 AM to 6 PM
(Except Sundays & Gazetted Holidays)

India Post ATM Customer Care
(for ATM/ Debit Card, Mobile/ Internet/ SMS Banking related grievances)

1800 425 2440
Toll Free

9 AM to 6 PM
(Except Sundays & Gazetted Holidays)